Questions clinics ask before going live

Turnly is digital parchi and live token queue software for clinics and private OPDs. Patients book from your shared link or QR. Reception runs today's list. Doctors run their own queue. A waiting-room TV shows token numbers without patient phones.

A digital parchi is an online token and visit slip patients keep on their phone. In Turnly it shows the token number, clinic context, and queue status without requiring a patient app install.

General and family clinics, specialty OPDs, dental clinics, polyclinics, and consultant chambers that issue same-day tokens. It is not a full hospital HMS, EMR, pharmacy, or lab system.

Yes. Patients open the clinic booking link you share, choose a doctor when the clinic has more than one, and book a token for the available day. No patient account or app install is required.

Yes. Reception can register walk-ins from the desk so walk-in patients join the same live queue as online bookings.

Online bookings start as booked. Reception marks Arrived when the patient reaches the clinic. Call next takes the next arrived patient. If someone does not respond, Skip them and Recall later if they return. No-show closes that token for the day.

Yes. Each doctor can open their own queue for the day, call the next patient, skip, recall, and mark visits complete. Doctors do not see patient phone numbers.

No. Public booking receipts, live queue pages, and the waiting-room TV never show other patients' phones. Doctors see patient names on their own queue, not phone numbers.

Yes, according to your plan. Starter supports one doctor. Professional supports up to five doctors. Limits are enforced when you add or reactivate doctors.

Yes. The waiting-room TV display shows live token status without patient names or phone numbers.

You share your clinic link or QR code. Turnly does not publish a public directory of clinics.

No. Patients use a mobile browser. Staff use Turnly in the browser as well.

Starter is for one doctor. Professional is for up to five doctors. Both include a 14-day free trial after Turnly activates your clinic. Setup fee and monthly billing are confirmed with our team over WhatsApp.

Register your clinic on Turnly, finish setup (doctors, hours, booking link), then message us on WhatsApp so we can activate your trial. After the trial, send payment proof and we renew your subscription manually.

Yes. WhatsApp Turnly support on +92 303 4629456. Ask for a short demo, pricing help, or activation support.